Firmware is the software code that powers your Sansa player. The Sansa Updater is an application designed to deliver the User Manuals, latest firmware, software support right to your desktop. SanDisk actively and periodically updates the capabilities, functionality, and reliability of your Sansa player through this firmware.
Actual users' questionsSee all
Question: How can I change the USB mode from Auto Detect to MSC?Answer:
Unfortunately, Sansa Updater doesn't have such an option. It recognize the device automatically when you connect it. After that, it will search for updates that can be installed using the Download Now button.
Question: My Computer recognizes the player but Media Player won't sync to it. The player was formatted. How do I get Media Player on Windows 7 to recognize the Sansa player and sync my music?Answer:
You can't use Microsoft Media Player to synchronize your Sansa MP3 Player. To add files to your device, simply use the Settings menu on the device then select Connection and use MTP mode. The device will be listed in My Computer window as a standalone drive where you can copy all the MP3s.